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UX Tools: InVision
In user experience, there are a plethora of different tools, libraries, and frameworks, and knowing which one best fits a project can help reduce the time spent fighting the software and increase the...
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Azure Webinar Series Announced: As the pace of innovation accelerates, the Cloud has emerged as the most efficient and cost effective way for organizations to take advantage of opportunities in...
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Why don’t they know who I am? How to capture and leverage guest insight in...
I travel a lot for business (more than I care to admit). And I’m always amazed when I hand my ID and credit card to a check-in agent at one of the large, well-known hotels I frequent, and I hear,...
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Communicating with EventHub using Neuron ESB and Arduino
This post will walk you through how to implement IoT concepts using Neuron ESB to send data readings from the Arduino Serial Port (COM port) to Event Hub. For this tutorial I am using Neuron version...
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Adventures in CRM Data Import
I recently encountered a problem using the CRM data import feature for a client. The first time I imported data, I imported 65,000 product records from one import file without a problem. Then, the...
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CRM 2015: Calculated Fields
Microsoft Dynamics CRM 2015 launched in December 2014. With it came a bunch of new features related to improving customization. Two new fields were introduced to help some common CRM calculations....
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Event Hubs & Stream Analytics: Better Together
IoT continues to heat up and Microsoft is following suite with some great technologies to support the trend. There are key stages such as Ingest, Processing, Insight and Action in the overall IoT...
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Steering a BI program toward successful user adoption and value realization
Probably the biggest misconception that occurs when an organization looks at developing and implementing enterprise BI solutions is that information technology (IT) staff thinks they understand what...
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The art of making guests feel specialHow systems integration can boost guest...
In my last post, I asked “Why don’t they already know who I am?” in an industry where Customer Relationship Management (CRM) connecting to Patron Management Systems (PMS) should be the norm. By...
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Getting a BI program off the ground with a strategic, holistic approach
Once the BI organizational structure is established, the leadership kicks off the program with the development of a strategic roadmap for guiding the organization from its current state to its desired...
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